1. Services
We provide digital marketing and social media promotion services. Services are described on our website along with their pricing, minimum and maximum quantities, and estimated delivery times.
2. Eligibility & Account
- You must be at least 18 years old to use our services.
- You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
- You agree to provide accurate information when registering and ordering.
3. Platform Compliance
- You must comply with the terms of service and community guidelines of any social media platform on which you use our services.
- You are solely responsible for the content, accounts, and links you choose to promote.
- You must not use our services for content that is illegal, hateful, misleading, adult, or otherwise prohibited by the relevant platform or by law.
4. Orders & Payment
- Services begin processing only after a successful payment.
- The total amount is calculated automatically based on the selected service and quantity and is shown before payment.
- All payments are processed securely through Razorpay.
- You must submit a valid, public link. Orders placed with incorrect, private, or invalid links may not be deliverable and may not be eligible for a refund.
5. Delivery
- Delivery timelines shown are estimates, not guarantees.
- Delivery may be gradual and completed in parts over time.
- Delays can occur due to platform changes, load, or account restrictions.
6. No Guarantee of Results
We do not guarantee any specific outcome, engagement quality, ranking, revenue, or account growth. Results depend on many factors outside our control, including the policies and behaviour of third-party platforms.
7. Acceptable Use
- You must not attempt to defraud, abuse, or disrupt our services.
- You must not resell services in violation of these terms or applicable law.
- Accounts may be suspended or terminated for violations of these terms, fraud, or chargeback abuse.
8. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, or for any action taken by a social media platform against your account. Our total liability is limited to the amount you paid for the specific order in question.
9. Disclaimer
We provide digital marketing and social media promotion services. We are not affiliated with, endorsed by, or officially associated with Meta, Instagram, Facebook, YouTube, TikTok, X (Twitter), or any other social media platform. Service delivery and results may vary based on platform policies and account status.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of India. Any disputes are subject to the jurisdiction of the courts where our business is registered.
12. Contact
Questions about these Terms? Contact us at Voxonsocial@gmail.com.